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Phone broken

Hooray67
Level 1: Joiner
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My samsung 10 has a broken screen and I cannot afford to fix it, been under contract for over a year , need to finish as I am paying £44 for air right now

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MI5
Level 94: Supreme
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@Hooray67 

You need to pay off the device plan and you can then upgrade.

Guide: How does O2 Refresh work? 

Check your home insurance or any bank accounts also to see if you may be covered that way.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127479 Posts
  • 614 Topics
  • 22148 Solutions
Registered:

@Hooray67 

You need to pay off the device plan and you can then upgrade.

Guide: How does O2 Refresh work? 

Check your home insurance or any bank accounts also to see if you may be covered that way.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
94 Views