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Phone bill

CB8
Level 1: Joiner
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on ‎04-04-2023 09:56

on ‎04-04-2023 09:56

My phone bill is higher then it usually is, I looked at the additional chargers and it's saying there isn't any, I've tried to find why I've been charged extra but it's not showing. 

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gmarkj
Level 66: Unequalled
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on ‎04-04-2023 10:05

on ‎04-04-2023 10:05

Try following this guide Guide: How do I get to the 'Download Bill' page?  to get to the bill details @CB8 

If those aren't clear then you will need to speak to customer services.

Either call 202 from your o2 phone or 0344 809 0202 from another phone;

Or message them on social media:

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Enlli
Level 65: Ultra-cool
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on ‎04-04-2023 10:15

on ‎04-04-2023 10:15

Is it the yearly price increase? 17.3%

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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