Phone bill

[RyanSpeakman_1]

Hello when I upgraded my new phone in February I got told I would only be paying £20 a month on my contract for the first 6months but that hasn’t been the case I’ve been paying the full £46 why is this?

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this