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Phone bill

chloebarnes
Level 1: Joiner
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Hello, I cannot call as my phone has been cut off. I currently do not get paid until the 11th of January. Can I pay the bill then and not have my phone contract terminated please. Thank you
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chloebarnes
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Can I pay my phone bill on the 11th and not have it terminated? Thank you
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b4u2
Level 6: Acolyte
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i suggest you to call customer services to get this issue resolved asap.
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MI5
Level 94: Supreme
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@chloebarnes 

You need to call payment management.

Number here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
Level 94: Supreme
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@chloebarnes 

You'll need to call O2 and ask for payment management

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

*The Game Is On*

Girl in a jacket
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