on 12-05-2020 09:16 - last edited on 12-05-2020 11:47 by Martin-O2
Being charged for a mobile number which was cancelled in September 2019. The current number is use is [Removed].
on 12-05-2020 09:22
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 12-05-2020 09:22
Hi @Shazza2
Did you cancel your contract?
Guide: Cancelling Your Contract
You need to contact O2 Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
12-05-2020 09:22 - edited 12-05-2020 09:25
12-05-2020 09:22 - edited 12-05-2020 09:25
Hi @Shazza2 - sounds like you need to call O2 CS, numbers here: Guide: Coronavirus Community Help and Support
Select any option to get onto the call queue, even the Fraud one.
Your number in the previous post should be edited out, as this is a public forum.
Good luck!