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Orders

Tracidolton30
Level 1: Joiner
  • 1 Posts
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Hi I tried to order something on 02 but its says didn't go through just wanted to no how long till money goes back into your account 

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TallTrees
Level 45: Knowing
  • 8807 Posts
  • 86 Topics
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Registered:

Hi there @Tracidolton30 

Welcome to the Community.

It is likely that no money has actually been taken out of your Bank Account but was requested to the Bank.

Edited to add : you can check with your Bank Account too 

However, you can check here

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram



HAPPINESS IS BEE SHAPED

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TallTrees
Level 45: Knowing
  • 8807 Posts
  • 86 Topics
  • 273 Solutions
Registered:

Hi there @Tracidolton30 

Welcome to the Community.

It is likely that no money has actually been taken out of your Bank Account but was requested to the Bank.

Edited to add : you can check with your Bank Account too 

However, you can check here

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram



HAPPINESS IS BEE SHAPED

Message 2 of 3
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madasaf1sh
Level 68: Extraordinaire
  • 5903 Posts
  • 32 Topics
  • 1929 Solutions
Registered:

@Tracidolton30 


Depending on bank 24hrs (Monzo) to 7 working days ..  As o2 dont have your Money, your bank has set it aside if o2 do come and claim it, 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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