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Orders

Tracidolton30
Level 1: Joiner
  • 1 Posts
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Hi I tried to order something on 02 but its says didn't go through just wanted to no how long till money goes back into your account 

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TallTrees
Level 49: Rootin' Tootin' 
  • 10652 Posts
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Hi there @Tracidolton30 

Welcome to the Community.

It is likely that no money has actually been taken out of your Bank Account but was requested to the Bank.

Edited to add : you can check with your Bank Account too 

However, you can check here

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram



HAPPINESS IS BEE SHAPED

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TallTrees
Level 49: Rootin' Tootin' 
  • 10652 Posts
  • 118 Topics
  • 344 Solutions
Registered:

Hi there @Tracidolton30 

Welcome to the Community.

It is likely that no money has actually been taken out of your Bank Account but was requested to the Bank.

Edited to add : you can check with your Bank Account too 

However, you can check here

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram



HAPPINESS IS BEE SHAPED

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madasaf1sh
Level 76: Forum Legend
  • 9983 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Tracidolton30 


Depending on bank 24hrs (Monzo) to 7 working days ..  As o2 dont have your Money, your bank has set it aside if o2 do come and claim it, 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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