Old phone bill

[phoebe97]

I need to see a copy of my old phone bill if possible for number xxxxxxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[phoebe97]

oh.. how do i actually talk to a human in real time?

[MI5]

@phoebe97 

Guide here Guide: How do I get to the 'Download Bill' page? 

Call 202 from your O2 mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

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[madasaf1sh]

@phoebe97 

You might want to remove your mobile number from this customer to customer forum, as if you are spammed or scammed then you will be liable, as you have posted on public forum.

You can find your old bills in my o2,

Go to this menu 

To speak to Customer Services you need to call 0344 809 0202 or 202 from your o2 phone. 

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