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Number transfer

Jess94
Level 1: Joiner
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Hello!

I have recently joined O2 from Vodafone and transferred my number over. 
this appears to have worked however it is still displaying the original number that I was given by O2 in the My O2 app, does anyone know how to change this?

Thanks

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madasaf1sh
Level 68: Extraordinaire
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@Jess94 

 

It will automatically update usually within 96 hours to your correct number, although sometimes it will be your next billing cycle

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
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@Jess94 

It should update as soon as your number ports.

If checking in the app, log out and back in again.

If it doesn't change within 24 hours, call O2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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