Solved: No signal

Magda5 · ‎17-05-2022

Hi, I swap my phone today and I lost signal. From 5 hours I don’t have signal. When I want login to my o2 service I need to put PIN but that’s impossible because I am without signa so I didn’t get any pin. Could you please help me ?

MI5 · ‎17-05-2022

@Magda5

Use old sim in new phone or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

Any O2 store will also sim swap for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-05-2022

@Magda5

Use old sim in new phone or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

Any O2 store will also sim swap for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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