cancel
Showing results for 
Search instead for 
Did you mean: 

No Phone Coverage In New Home

Didi91
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have been a long time O2 mobile phone use. I have moved to a new home in my village and their now appears to be no signal. I can’t receive or make calls. Phones operating on the EE network work fine. I don’t really want to change to a different provider. What can you do to help?

Message 1 of 3
85 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 86952 Posts
  • 594 Topics
  • 5118 Solutions
Registered:

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

There is little to be done if you now get no signal within your home

Signal boosters are only available to business customers

Some tips here

Guide: How can I sort out my network issues? 

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




View solution in original post

Message 2 of 3
79 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 86952 Posts
  • 594 Topics
  • 5118 Solutions
Registered:

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

There is little to be done if you now get no signal within your home

Signal boosters are only available to business customers

Some tips here

Guide: How can I sort out my network issues? 

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 2 of 3
80 Views

Bambino
Level 78: King of Kings
  • 19834 Posts
  • 961 Topics
  • 2828 Solutions
Registered:

@Didi91 To add to the advice from @jonsie there's also this to take a look at: 

Why do I have poor coverage indoors? (o2.co.uk)

If there's no issue with getting a signal from EE, the solution to your problem seems pretty simple.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 3
76 Views