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VG2
Level 1: Joiner
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does 02 have an online chat which I can speak to a human assistant? 

thanks

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Bambino
Level 84: Resplendent
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@VG2 If you click on the Shop link at the top of the page someone from Live Chat normally pops up.

Alternatively, you can reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
  • 22941 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@VG2 If you click on the Shop link at the top of the page someone from Live Chat normally pops up.

Alternatively, you can reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



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pgn
Level 74: Whizz kid
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Hi @VG2 - welcome to O2. To talk to CS, best to try around 08:15am in the morning, numbers in Guide: Coronavirus Community Help and Support 

Or if you use Facebook or Twitter, links just below this post will get you through to them, alas not often a voice call. If you have WhatsApp, CS do sometimes use that once you reach out to the Social Media Team. Good luck, @VG2.

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