cancel
Showing results for 
Search instead for 
Did you mean: 

My o2

Junayd
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

It won’t let me log into the app and I’ve had my sim in for two weeks

Message 1 of 2
90 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 63: Greatness Assured
  • 24226 Posts
  • 176 Topics
  • 688 Solutions
Registered:

Sometimes the app can get itself in a twist.

Can you access your MyO2 using your browser:  https://mymobile.o2.co.uk/ ?

If web version works, force-stop the MyO2 app and try again - or uninstall the app and reinstall, then try again.

Good luck.

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















View solution in original post

Message 2 of 2
83 Views
1 REPLY 1

pgn
Level 63: Greatness Assured
  • 24226 Posts
  • 176 Topics
  • 688 Solutions
Registered:

Sometimes the app can get itself in a twist.

Can you access your MyO2 using your browser:  https://mymobile.o2.co.uk/ ?

If web version works, force-stop the MyO2 app and try again - or uninstall the app and reinstall, then try again.

Good luck.

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















Message 2 of 2
84 Views