My bill

[jayneDmartin]

Hello

im afraid I have difficulty in paying my bill

i owe £100.10 but I can’t pay it until my benefits goes into my account which is on the 8thJan

can you help please?

[Bambino · Accepted solution]

@jayneDmartin 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am