My account

[JulieMac]

I’m trying to log on to my account and it says my phone number xxxxxxxxxxxx is associated with another user. Can you help please? 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

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[Bambino]

@JulieMac These pages can be viewed by anyone. Remove your number or you run the risk of getting spammed or scammed. Go to the down facing arrow above the date and time in your post and click Edit Reply to remove your number.

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