My O2

[Ravelore]

Hello 🖐

The My O2 app isn't working? I've switched over just recently from vergin mobile..

When I log into the actual Web address everything is fine it's just the app won't let me login? 

Any suggestions 🤗

[MI5]

Go ahead and ask your question @Ravelore 

[Cleoriff]

@Ravelore 

We've had a couple of queries like this today. Same advice: Delete the app and reinstall. If  no better then you need to contact O2.

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[Ravelore]

I've already done a fresh install. So will contact O2 tomorrow.

Thank you for the help 🤗

[Cleoriff]

You're welcome @Ravelore 😊 Best of luck x

[Breanna]

Were you able to get this sorted @Ravelore?