My O2 down again ? Error code 4

[Anonymous]

This is the second time within a short time that I have been using this app that I have not been able to access my O2 via the app when I needed quick access, is this a regular occurrence ?

[MI5]

No, not regular but seems to be fixed on the PC now so app should be back soon.

[Anonymous]

Hi

Read here from this morning http://community.o2.co.uk/t5/Apps/02-app-error-message/td-p/714893

This is a rare occurrence in my experience.

[Cleoriff]

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@Anonymous wrote:
This is the second time within a short time that I have been using this app that I have not been able to access my O2 via the app when I needed quick access, is this a regular occurrence ?

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Would you try it again now? It is up and running on my PC but I don't use the app....

[Anonymous]

For me the App is still down.

[jonsie]

It's not a regular problem. As stated, most maintenance and updates are in the early hours around midnight so trying to access at those times can be problematic.

[jonsie]

Website on PC has gone down again for me after coming back briefly.

[Anonymous]

If your trying to access your allowances balance then in the interim

Text BALANCE to 20202 for PAYG.

Text BALANCE to 21202 for Contract Customers.

[jonsie]

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@Anonymous wrote:
If your trying to access your allowances balance then in the interim

Text BALANCE to 20202 for PAYG.

Text BALANCE to 21202 for Contract Customers.

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As it works from the same systems texts are down as well.

[Anonymous]

That's weird @jonsie

It's working for me.

O2: Hello. You've got 3841 texts, 321 minutes of calls, and 835.5 MB of data left in your Big Bundle. Make sure you use them before 29 Aug.