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Money missing in the balance

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NYPD
Level 1: Joiner
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on ‎27-08-2021 11:57

on ‎27-08-2021 11:57

I did my top up £10 on 16 Aug, however I found the balance now is only £9, I want to know why £1 is missing.  

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MI5
Level 94: Supreme
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on ‎27-08-2021 12:55

on ‎27-08-2021 12:55

You'll need to ask O2 @NYPD 

Call 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

on ‎27-08-2021 12:55

on ‎27-08-2021 12:55

You'll need to ask O2 @NYPD 

Call 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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