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Money missing in the balance

NYPD
Level 1: Joiner
  • 1 Posts
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I did my top up £10 on 16 Aug, however I found the balance now is only £9, I want to know why £1 is missing.  

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MI5
Level 94: Supreme
  • 128197 Posts
  • 614 Topics
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Registered:

You'll need to ask O2 @NYPD 

Call 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128197 Posts
  • 614 Topics
  • 22518 Solutions
Registered:

You'll need to ask O2 @NYPD 

Call 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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