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Stephen29
Level 1: Joiner
  • 1 Posts
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on ‎13-03-2024 19:00

on ‎13-03-2024 19:00

I can’t login to my app

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madasaf1sh
Level 76: Forum Legend
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on ‎13-03-2024 19:07

on ‎13-03-2024 19:07

@Stephen29 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or you can call o2 on 0344 809 0202 or 202 from your o2 phone

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
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on ‎13-03-2024 19:36

on ‎13-03-2024 19:36

@Stephen29 


Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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