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Leave o2

Paul37
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Hello
On November 16, I called O2 to end my contract. 
They told me that my number would work for about a month and then it would stop.
On November 16 I resigned, on November 19 I paid a monthly subscription.
It's December and they text me that I have to pay again in 5 days ....
What's going on? how many monthly subscriptions do I have to pay?
I paid a whole month ahead after resignation Thanks
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jonsie
Level 94: Supreme
  • 87020 Posts
  • 594 Topics
  • 5133 Solutions
Registered:

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Best option is to call again

Guide: Coronavirus Community Help and Support 

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




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jonsie
Level 94: Supreme
  • 87020 Posts
  • 594 Topics
  • 5133 Solutions
Registered:

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Best option is to call again

Guide: Coronavirus Community Help and Support 

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 2 of 2
110 Views