Is there a way of turning text promotions a a pref...

rb_______ · ‎08-02-2024

Is there a way of turning text promotions a a preference in the O2 account or app?

MI5 · ‎08-02-2024

Not sure I understand what you're asking, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Verified_Human · ‎02-07-2024

Sorry my poor typing skill. Turning OFF marketing texts in preferences in MY O2 account. I've tried but all that I get is 'save marketing preferences'

MI5 · ‎02-07-2024

@Verified_Human

Deselect each option then choose save.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Verified_Human · ‎02-07-2024

option(s) cannot be selected or saved

madasaf1sh · ‎02-07-2024

@Verified_Human

Login to myo2 and then go to this link https://accounts.o2.co.uk/consent

If you have problems then you will need to contact o2 Guide: How to find help & contact O2

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

pgn · ‎02-07-2024

As explained, screenshot from MyO2 App, @Verified_Human

Long screenshot, may need to tap on it to see it more clearly.

All options unchecked, as indicated above.

Links to O2 Social Media Team here

O2

Is there a way of turning text promotions a a preference in the O2 account or app?

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