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I ordered a sim only card. When will I stop getting charged for the old bundle?

Yeshello15
Level 1: Joiner
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Registered:

Hi,

 

i am currently on a upgrade bundle tarriff for £50 but i want to switch to just a £15 sim only tarriff which i have already ordered.

 

my question is when will I stop getting charged for the £50 tariff? 

thanks!

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madasaf1sh
Level 67: Unsung hero
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Registered:

@Yeshello15 

 

If this is a new contract, then when you contact o2 to cancel the current contract and pay off the device plan if you are still in the minimum term 

 

If you have done it as an upgrade / out of contract then it will all be pro rated

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5693 Posts
  • 32 Topics
  • 1839 Solutions
Registered:

@Yeshello15 

 

If this is a new contract, then when you contact o2 to cancel the current contract and pay off the device plan if you are still in the minimum term 

 

If you have done it as an upgrade / out of contract then it will all be pro rated

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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