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I can’t sign in

Carina_
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I can’t sign into my account even after registering. Reset my password which was successful. Still nothing. Entered my mobile number to which a code was sent and still says my acc can’t be found.
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MI5
Level 94: Supreme
  • 126920 Posts
  • 613 Topics
  • 21824 Solutions
Registered:

@Carina_ wrote:
I can’t sign into my account even after registering. Reset my password which was successful. Still nothing. Entered my mobile number to which a code was sent and still says my acc can’t be found.

Your MyO2 login details are the same as the forum @Carina_ 

So if you can login here, you can login to your MyO2.

Any problems, give customer services a call http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126920 Posts
  • 613 Topics
  • 21824 Solutions
Registered:

@Carina_ wrote:
I can’t sign into my account even after registering. Reset my password which was successful. Still nothing. Entered my mobile number to which a code was sent and still says my acc can’t be found.

Your MyO2 login details are the same as the forum @Carina_ 

So if you can login here, you can login to your MyO2.

Any problems, give customer services a call http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
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EmilieT
Former Staff
  • 5427 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi @Carina_, how are you getting on with this? As @MI5 said, your logging-in details for the Community and My O2 are the same so as you are logged in here you should be able to access My O2. If you can't, could you tell us a bit more about where you are trying, what happens when you try, etc?

 

 

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