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I can’t log on to my o2 , and my new sim won’t work ?

Shinnara
Level 1: Joiner
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I’ve had a new sim delivered with the same number I use now , and I was told to just put it straight in witch I did and now nothing on my  phone is now working for my giffgaff 

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jonsie
Level 94: Supreme
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Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Guide: Migration & porting into O2  

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2

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Cleoriff
Level 94: Supreme
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@Shinnara 

Are you with O2 or giffgaff?

*The Game Is On*

Girl in a jacket
Message 2 of 3
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jonsie
Level 94: Supreme
  • 86791 Posts
  • 594 Topics
  • 5057 Solutions
Registered:

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Guide: Migration & porting into O2  

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 3 of 3
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