I am paying for something I’ve never received

[refund6]

Hello, I have a tablet I am paying for and have never received a SIM card for it so unable to use data etc but I am paying every month for it? Can this be looked into? 

[madasaf1sh]

@refund6 

You will need to call customer services on 0344 809 0202 and request a replacement sim card, or pop into your local o2 store with Photo ID and they can issue you on there and then, but you will need to know the phone number or account number