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How do I remove Bolt ons and spend Cap from my device

Ugonma
Level 1: Joiner
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Please I just realised I am been charged extra for bolt ons. I did it because I saw it was a one off bill. But now I am been charged for it. Also I want to remove the spending cap in my device because I will end up not using the £15 on it
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Cleoriff
Level 94: Supreme
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Hi @Ugonma 

You need to contact customer services Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Ugonma 

Help on spend caps here Guide: Spend caps on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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