How do I remove Bolt ons and spend Cap from my device

[Ugonma]

Please I just realised I am been charged extra for bolt ons. I did it because I saw it was a one off bill. But now I am been charged for it. Also I want to remove the spending cap in my device because I will end up not using the £15 on it

[Cleoriff]

Hi @Ugonma 

You need to contact customer services Guide: How to find help & contact O2 

[MI5]

@Ugonma 

Help on spend caps here Guide: Spend caps on O2