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Getting into my account when I havn't got my phone

AJS66
Level 1: Joiner
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Hi, I need to get into my account but I had my phone stolen and they send a code to my stolen phone?

I need to change my address?

How do I do this? Thanks

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madasaf1sh
Level 68: Extraordinaire
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@AJS66 

 

You will need to contact Customer Services on 0344 809 0202 ( toreport your phone stolen at the same time if you haven't already done so) and they can amend your address for you.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 68: Extraordinaire
  • 5889 Posts
  • 32 Topics
  • 1923 Solutions
Registered:

@AJS66 

 

You will need to contact Customer Services on 0344 809 0202 ( toreport your phone stolen at the same time if you haven't already done so) and they can amend your address for you.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
107 Views