Getting in touch with this useless organisation

[MikeD]

Cancelled account over a moth ago, still being charged and its imposable to talk or contact anybody !!!!

Complete and utter [abusive language removed]

[madasaf1sh · Accepted solution]

@MikeD 

Are you sure it wasn't your final bill that was taken?? 

It took me 5 minutes yesterday to get through to someone at o2,  so its not impossible at all...

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

[Cleoriff]

Hi @MikeD 

There's a variety of numbers here Guide: Coronavirus Community Help and Support 

Also contact via social media. You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.