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Fraud

boysdeirdre
Level 1: Joiner
  • 1 Posts
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on ‎16-02-2021 08:00

on ‎16-02-2021 08:00

I received a text on my phone yesterday to say a payment hadn't gone through and I needed to click onto a link to change payment details. Logged into O2 on my laptop and payments for both phones are up to date. The payment method registered is still valid. Link looked genuine but I believe it to be a fraudulant attempt to get me to enter a debit / credit card detail to obtain money. Can't find a way of reporting this to O2. Just wonder if anyone else has received similar texts. 

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MI5
Level 94: Supreme
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on ‎16-02-2021 08:11

on ‎16-02-2021 08:11

@boysdeirdre 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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