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Fraud

Hipol
Level 1: Joiner
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Someone bought o2 number with my bank account.
This number does not exist in my o2 account or on my invoice, but the fees are charged to my account.
o2 does not want to tell me who this number belongs to.
I can't block it.
the case was reported on December 3.
I have made 3 fraud requests since then and have not received any reply.
This case sounds like a joke
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Cleoriff
Level 94: Supreme
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@Hipol 

I'll ask one of our account advisors to take a look for you.

@O2Lisa @O2Daniel are you able to assist here please?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
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Hipol
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Thank You
Message 3 of 7
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O2Daniel
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Thanks for the tag @Cleoriff 

 

@Hipol i can certainly have a look into this for you. I will private message you, and we can go through some account specific details slight_smile

signature
Message 4 of 7
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Bambino
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@Hipol Apart from any action O2 may take you should also report this to the police: https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2



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Message 5 of 7
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Cleoriff
Level 94: Supreme
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Thanks @O2Daniel wink

Veritas Numquam Perit

Girl in a jacket
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Hipol
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Thank you
Message 7 of 7
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