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Final bill

DiSwin
Level 1: Joiner
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How can I get a copy of my final bill please? I’ve moved provider and cannot access on website or via my O2. 

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jonsie
Level 94: Supreme
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This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

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stixmcvix
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Yeah O2 have well and truly ballsed up the migration of customers over to a new platform, meaning none of us can access our bills. Absolutely zero comms to their customers about it either.

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gmarkj
Level 66: Unequalled
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From a customer point of view there was supposed to be no impact @stixmcvix , but here on the community we DID know about the "behind the scenes" changes that were going on.

From 2022 - O2 System Updates What you need to know 

And from 2023 - O2 System Updates 360 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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