cancel
Showing results for 
Search instead for 
Did you mean: 

Disney +

SueF
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have been given 3 months free access to Disney+ for staying with o2. I was told it would be set up within 24 hrs and a text would be sent to say it was ready. I haven’t received a text but in my o2 I can see it under extras. It’s telling me I have 29 days to activate it but when I click on the activate button it then says can’t find the page! How do I activate my ‘freebie’? 

Message 1 of 3
338 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 128284 Posts
  • 614 Topics
  • 22548 Solutions
Registered:

@SueF 

This is a known issue that O2 need to sort out.
I'd suggest you all report it on social media.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 3
319 Views
2 REPLIES 2

madasaf1sh
Level 68: Extraordinaire
  • 5950 Posts
  • 32 Topics
  • 1943 Solutions
Registered:

@SueF 

 

You need to keep trying, via Myo2, as it looks from other posts, the connections between o2 and Disney are not being very co-operative.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 3
335 Views

MI5
Level 94: Supreme
  • 128284 Posts
  • 614 Topics
  • 22548 Solutions
Registered:

@SueF 

This is a known issue that O2 need to sort out.
I'd suggest you all report it on social media.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
320 Views