Solved: Direct debit

zzxxZZXX · ‎13-08-2023

You keep sending me messages saying that you are setting up a new direct debit for me. This is wrong as I have already been paying a direct debit to you for years. Why has this changed? I do not need a new direct debit.

Enlli · ‎13-08-2023

O2 are updating their account systems. As such they need to cancel the old DD in favour of O2 and replace it with one in favour of Telefónica

Nothing will change for you other than the name on your bank statement

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎13-08-2023

O2 are updating their account systems. As such they need to cancel the old DD in favour of O2 and replace it with one in favour of Telefónica

Nothing will change for you other than the name on your bank statement

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

Direct debit

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