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Deleting a phone

Martinhb
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I have just upgraded to a monthly contract with a newe mobile from O2.

 

I presently use a Samsung on a PAYG monthly contract. How do I delete the Samsung so I do not get charged for both?

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MI5
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@Martinhb 

If you upgraded, your old contract just morphs into the new one so you carry on as before but just pay the new contract price. 

If you took a new contract, you can call O2 to migrate your number to the new contract, which will then end your old one, or otherwise, how to cancel here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122226 Posts
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  • 18980 Solutions
Registered:

@Martinhb 

If you upgraded, your old contract just morphs into the new one so you carry on as before but just pay the new contract price. 

If you took a new contract, you can call O2 to migrate your number to the new contract, which will then end your old one, or otherwise, how to cancel here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Martinhb
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Thanks for the quick reply. Much appreciated.
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MI5
Level 94: Supreme
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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