cancel
Showing results for 
Search instead for 
Did you mean: 

Deleting a phone

Martinhb
Level 1: Joiner
  • 6 Posts
  • 3 Topics
  • 0 Solutions
Registered:

I have just upgraded to a monthly contract with a newe mobile from O2.

 

I presently use a Samsung on a PAYG monthly contract. How do I delete the Samsung so I do not get charged for both?

Message 1 of 4
470 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Martinhb 

If you upgraded, your old contract just morphs into the new one so you carry on as before but just pay the new contract price. 

If you took a new contract, you can call O2 to migrate your number to the new contract, which will then end your old one, or otherwise, how to cancel here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 4
466 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Martinhb 

If you upgraded, your old contract just morphs into the new one so you carry on as before but just pay the new contract price. 

If you took a new contract, you can call O2 to migrate your number to the new contract, which will then end your old one, or otherwise, how to cancel here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
467 Views

Martinhb
Level 1: Joiner
  • 6 Posts
  • 3 Topics
  • 0 Solutions
Registered:
Thanks for the quick reply. Much appreciated.
Message 3 of 4
463 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
453 Views