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Data

53plus
Level 1: Joiner
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Why after a year of a two year contract with O2 (for I pad) am I getting messages half way through my billing period telling me I am out of data? I use my I pad for looking at my e-mails, face book and reading/sending messages, I am elderly and am doing nothing difrent from when I first started using I pad last year. There appears to be no telephone number you can contact O2 on to talk to someone, I am teffified I will get a massive bill so keep buying data but why do I have to I pay about £35 a month for the contract I have.

Please, please could someone advise me??

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MI5
Level 94: Supreme
  • 150112 Posts
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@53plus 

Check your MyO2 for remaining data http://www.o2.co.uk/myo2

If you only have a small allowance it will be used quickly and if you can use wifi where possible.

No need to worry about extra charges as your data will stop when used.

If you still want to call O2, numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150112 Posts
  • 641 Topics
  • 28602 Solutions
Registered:

@53plus 

Check your MyO2 for remaining data http://www.o2.co.uk/myo2

If you only have a small allowance it will be used quickly and if you can use wifi where possible.

No need to worry about extra charges as your data will stop when used.

If you still want to call O2, numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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