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Pawel112
Level 1: Joiner
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How to top up for more data I have 0 left and I would renew my big bundle now bigger just i can't do it
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Pawel112
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Need wait until is finish or can I have it before
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MI5
Level 94: Supreme
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@Pawel112 

You can change your tariff in your MyO2 but it won't change immediately.

To get an immediate change, you need to call O2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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O2Karl
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Hi  @Pawel112 

 

If you wanted to change your Big Bundle plan to a new plan with more data, you would have to wait for your anniversary date.

 

I would recommend downloading the MyO2 app to change your plan or visiting one of our stores. You can always call 4445 from your handset, which is a free call and speak to someone about your options.

 

You do also have the option in the meantime to top up and add a data bolt-on.

 

100MB One-Off - £2.00 via MY O2 or Calling 2202 

250MB One-Off - £4.00 via MY O2 or Calling 2202 

500MB One-Off - £6.50 via MY O2 or Calling 2202 

1GB One-Off - £10.00 via MY O2 or Calling 2202 

 

I would recommend calling 4445 or visiting a store and see what they can do before adding a data bolt-on.



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