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Contacting O2

Maurice-Mynah
Level 1: Joiner
  • 1 Posts
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Registered:

I received a text from O2 it said...

"Here is your code:

123456. Please enter

this code to retrieve

 your O2 account. If you

 did not authorise this,

 please contact O2."

 

I have just spent an hour or so, going round in circles on the O2 website trying to do as they asked, contacting them. 

Now close to loosing my temper. Please help.

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Cleoriff
Level 94: Supreme
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@Maurice-Mynah 

All numbers for O2 are here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen if you have to.

*The Game Is On*

Girl in a jacket
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