Chromebook gift

[StevenF23]

I have upgraded my contract and looking to claim the Chromebook 4 as per the upgrade deal.  I do not have proof of purchase that Samsung requires.  I only have an email confirming my order

[Cleoriff · Accepted solution]

Hi @StevenF23 

In the Documents section of your MyO2 Download and View Bills/Payment history, you should find what you need there. Guide: How do I get to the 'Download Bill' page? 

Another way is checking in your orders in your MyO2 http://www.o2.co.uk/myo2 or from any emails you had when you placed your order.

Or give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.