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Changed delivery date

Aimeemay
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I would like to change the date of delivery of my contract
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Cleoriff
  • 106230 Posts
  • 790 Topics
  • 5452 Solutions
Registered:

@Aimeemay 

All other numbers for O2 are in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

 

*The Game Is On*

Girl in a jacket

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O2EmmaLouise
O2 Support
O2 Support
  • 254 Posts
  • 0 Topics
  • 28 Solutions
Registered:
Hi Aimeemay,

You'll need to call customer services on 202 from your mobile or 03448090202 to see if this is possible. They'll be unable to change the delivery date if it's already left the warehouse.
Message 2 of 3
166 Views

Cleoriff
  • 106230 Posts
  • 790 Topics
  • 5452 Solutions
Registered:

@Aimeemay 

All other numbers for O2 are in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

 

*The Game Is On*

Girl in a jacket

View solution in original post

Message 3 of 3
158 Views