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Change my address for Volt

halliwells99
Level 1: Joiner
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Hello,

 

i’m trying to change my address to match my Virgin Media account but the app and website does not allow me to enter the address manually to match the records Virgin has.

at the moment the website says I am not entitled to Volt as Virgin is not available at my address - I’ve been a Virgin customer for over 20 years!

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MI5
Level 94: Supreme
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Registered:

@halliwells99 

See main thread here as it may not matter too much Volt Megaguide 

If not, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128292 Posts
  • 614 Topics
  • 22564 Solutions
Registered:

@halliwells99 

See main thread here as it may not matter too much Volt Megaguide 

If not, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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halliwells99
  • 2 Posts
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Registered:

I don’t use Facebook or Twitter

Message 3 of 4
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MI5
Level 94: Supreme
  • 128292 Posts
  • 614 Topics
  • 22564 Solutions
Registered:

Numbers to call here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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