Re: Change details

HannH · ‎01-12-2022

Need to change personal details to my name

jonsie · ‎01-12-2022

See here

https://www.o2.co.uk/sites/default/files/2018-01/change_of_name_form.pdf

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎01-12-2022

@HannH

You can only change your name if you have married or have legally changed your name by deed poll.

You cannot just change from one person to another.

To get a contract in your own name, you need to apply for one and pass the credit checks.

You can then migrate the old number to the new account.

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Breanna · ‎02-12-2022

Hi @HannH were you able to find the info you needed?

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