Change Device name in My O2?

[Shadowbolt]

Hi there,

I was wondering if it's possible to change my device's name in My O2. Right now it's just my phone number. I seem to recall there being an option to have a custom name for it years ago, but it's disappeared.

[MI5]

@Shadowbolt 

You need to go to your MyO2 online, not the app, and tap the pencil symbol next to your number. You can edit it to anything you want. 

[Shadowbolt]

Not there, I’m afraid.

[Cleoriff]

Have you tried via the online method? It's there on my PC. If you can't do it yourself, you will have to contact customer services @Shadowbolt 

Guide: How to find help & contact O2 

[Shadowbolt]

Welp, for me, it isn't there. Will contact CS. In any case, I thought I might as well show the pictures of my O2 - phone numbers censored.

[MI5]

Possibly not an option for PAYG accounts then but it most certainly is for monthly contracts.

[Martin-O2]

Hey @Shadowbolt did you speak to customer services about this one and if so what was the result? 

[Shadowbolt]

Hi @Martin-O2 - I haven't, as I haven't had the time. Will do eventually though!

[Martin-O2]

No worries @Shadowbolt! Please let us know how you get on.