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Card SIM not active

Krzysztof4
Level 1: Joiner
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Good afternoon 

I wasn't using my card SIM o2 about 8 months, and now I will want again using this card SIM, but card is not active, What can I do now?

Have a nice day.

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Bambino
Level 84: Resplendent
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@Krzysztof4 In order to keep a Pay & Go sim active you must make a chargeable call or send a text every six months, and top up every 999 days. As it's been 8 months since you used the card you'll need to call customer service to see if they can activate it for you. There's a possibility that the number will have been reassigned.

Call 0344 8090222 or numbers in this link: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
  • 22935 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@Krzysztof4 In order to keep a Pay & Go sim active you must make a chargeable call or send a text every six months, and top up every 999 days. As it's been 8 months since you used the card you'll need to call customer service to see if they can activate it for you. There's a possibility that the number will have been reassigned.

Call 0344 8090222 or numbers in this link: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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