on 27-04-2020 08:56
I have been trying to call and email O2 for weeks to discuss an urgent billing matter but they arent accepting customer service calls and the emails are apparently closed down. Live chat doesnt show either. How are people getting to speak to someone who can assist?
on 27-04-2020 08:59
Live chat is back on intermittently and all numbers to try here Guide: Coronavirus Community Help and Support
on 27-04-2020 11:11
on 27-04-2020 11:11
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here