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Cant speak to anyone at O2

EJohnston32
Level 1: Joiner
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I have been trying to call and email O2 for weeks to discuss an urgent billing matter but they arent accepting customer service calls and the emails are apparently closed down. Live chat doesnt show either. How are people getting to speak to someone who can assist?

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MI5
Level 94: Supreme
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@EJohnston32 

Live chat is back on intermittently and all numbers to try here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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gmarkj
Level 59: Quartermaster
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Use any option to get through to someon @EJohnston32

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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