This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Cant login to My O2

JulesAde
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎18-04-2021 20:59 - last edited on ‎19-04-2021 18:05 by

on ‎18-04-2021 20:59 - last edited on ‎19-04-2021 18:05 by

Hi. I'm new to O2. I registered online with MyO2 without any problems. However, I downloaded the MyO2 app but I'm not able to login. This issue has been going on for a week now.

Can someone help please?

Thanks

Message 1 of 2
356 Views
0 Kudos
1 REPLY 1

pgn
Level 74: Whizz kid
  • 35744 Posts
  • 227 Topics
  • 1578 Solutions
Registered:

on ‎18-04-2021 21:23 - last edited on ‎19-04-2021 18:06 by

on ‎18-04-2021 21:23 - last edited on ‎19-04-2021 18:06 by

@JulesAde wrote:
Hi. I'm new to O2. I registered online with MyO2 without any problems. However, I downloaded the MyO2 app but I'm not able to login. This issue has been going on for a week now.

Can someone help please?

Thanks

Hi, @JulesAde - have you tried removing/uninstalling the MyO2 app from your phone, and re-installing it? Sometimes, force-stopping the app and clearing the cache can help (on Android phone anyway).

Good luck!

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward
Message 2 of 2
350 Views
0 Kudos
Top Kudoed Authors
View All
Top