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Cant login to My O2

JulesAde
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi. I'm new to O2. I registered online with MyO2 without any problems. However, I downloaded the MyO2 app but I'm not able to login. This issue has been going on for a week now.

Can someone help please?

Thanks

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pgn
Level 55: Good Authority
  • 20121 Posts
  • 158 Topics
  • 251 Solutions
Registered:

@JulesAde wrote:
Hi. I'm new to O2. I registered online with MyO2 without any problems. However, I downloaded the MyO2 app but I'm not able to login. This issue has been going on for a week now.

Can someone help please?

Thanks

Hi, @JulesAde - have you tried removing/uninstalling the MyO2 app from your phone, and re-installing it? Sometimes, force-stopping the app and clearing the cache can help (on Android phone anyway).

Good luck!

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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