Cant log in to my 02

[Mattdcfc90]

It wont let me access my 02 says it is unavailable 

[MI5]

@Mattdcfc90 

Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Unlikely that you'd get help in store, but may be worth a last resort try.

Guide: How to find help & contact O2 

[Enlli]

You and many others

If you are trying to log in to the My O2 app

Instead try the web version 

https://accounts.o2.co.uk/signin

If that works then delete the app, reboot phone and reinstall 

If none of that works then 

You can call O2 on 202

Or use the social media links below

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

[Mattdcfc90]

Every time i log in It comes up with the following message which is in the picture its frustrating as i have 2 numbers attached to the app and cant access either of them 

 

[MI5]

Another minute

[MI5]

You're gonna need to speak to O2 @Mattdcfc90 

Access to MyO2 has all been messed up with the 360 transfers.